Now you can have the gnarly, arms crossed, scowling claim adjuster all your own...with all the knowledge they possess but without the attitude! Fair Issac has rolled out a product called, MIRA Claims Advisor that captures 10-years of carrier specific data and allows for more accurate setting of reserves. All the actions of the past, good or bad, will be portrayed in a new reserve model.
The most important aspect is that it analyzes, using a neural network approach, COMPANY SPECIFIC data. So far, they found a 20% to 30% in adjuster productivity alone. A major marketing drawback is convincing carriers claims personnel that aggregate data from bureaus will adequately reflect their exposure base. Now their history will predict their future, but will they become more comfortable with the mystery of neural networks?