It is widely known that what one measures, tends to improve. Yet, as this study illustrates, most insurers measure metrics that produce limited results. However, simple measurements of return to work data show dramatic results.
'The findings indicated that risk managers, carriers, and TPAs were most concerned with finding technology solutions to address the following top five problems:1. Controlling Medical costs
2. Managing Return to work
3. Lack of data standards
4. Reserving
5. Performance Measurement