There is no question that the more data at your disposal coupled with the high quality value of that data allows for an accurate forecast or prediction. However, when dealing with issues that aren't neccessarily reflected in traditional patterns, it may be useful to deal with term extraction or "text mining".
By employing OCR scanning and assigning a weighted value for certain words, the model can score as well as identify recurring words and compute a value to alert claims professionals to patterns or indicators of fradulent activity.